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Parzelo standard features

Monthly bookings

included

Administrators

Receivers

Locations

Parcel shelf

Parcel room/

Parcel lockers

Additional features

Users database connection
(Active Directory)

Support

Custom notification editor

Asset stock management

Ticket & notification plugin

API

Data integration

(via OData feed)

Custom e-mail domain

Monthly fee (€)

Extra locations

Start

Free

✔

 10

 Unlimited

 Unlimited

✔

Excel import

Free

Grow

249

✔

300

 Unlimited

 Unlimited

✔

✔

On request

✔

✔

✔

249

169

per month

Enterprise

Request

✔

Unlimited

 Unlimited

 Unlimited

✔

✔

On request

✔

✔

✔

On request

On request

  • What are your standard features?
    Everything you need to receive, store, notify and handover an incoming or outgoing parcel or business asset. You can see the product features on this feature page. If you want to work with a smart locker or store your items in a locked parcel room, please have a look at our Flow & Grow plans. We offer the free plan including up to 10 bookings per month.
  • What is included in the free plan?
    Our free plan includes up to 10 bookings per month. You can upgrade at any time to our Pro plan to access additional features and functionality.
  • What features are included in the Flow & Grow plan?
    Our professional plans include more bookings, the option to bolt-on modules like Ticket system Plugins such as ServiceNow and Topdesk, and additional support windows.
  • How does your solution help manage incoming parcels?
    Our solution provides a centralized platform to automate and manage the process of registration and delivery of all incoming parcels, including tracking information, delivery notifications, and recipient confirmation.
  • What types of businesses can benefit from your solution?
    Our solution is ideal for businesses of all sizes that receive a daily volume of incoming parcels & items such as laptops, samples, or parts, including offices, coworking spaces, construction sites, and managed apartment buildings.
  • What payment methods do you accept?
    We send out a monthly invoice. If you want to pay via iDeal, Creditcard or automatic collection please reach out via hello@parzelo.com or start a chat with one of our experts.
  • What support options are available?
    We offer chat & e-mail support for all of our customers, and phone support is available for customers on our Grow & Enterprise plan. See details of our Support here.
  • Can I change my plan at any time?
    Yes, you can upgrade or downgrade your plan at any time in your account.
  • How do I cancel my subscription?
    You can cancel your subscription at any time through your account settings. If you cancel during a billing cycle, your subscription will remain active until the end of the billing cycle.
  • Do you offer custom pricing and project support for enterprise customers?
    Yes, we offer custom pricing and optional project launch support for enterprise customers based on their specific needs. Please contact us for more information.

Frequently Asked Questions

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